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Applied AI

How to evaluate an LLM system before deploying it

By the end you'll know the difference between benchmark scores and production reliability, why most evaluation setups are silently broken, and what to measure when your AI feature ships to real users.

6 steps · ~25 minutes of reading total

  1. 1

    RAG vs fine-tuning: how to choose

    Empirica

    Foundational — both improve LLM quality but solve different problems. Pick the wrong one and the rest of evaluation is meaningless.

  2. 2

    Evaluation before deployment

    Empirica

    The full pre-launch evaluation loop: offline benchmarks, shadow traffic, guardrails, what to measure that benchmarks miss.

  3. 3

    Benchmark scores vs production reliability

    Empirica

    Why a model topping MMLU can still fail your users — the gap between leaderboard accuracy and the behaviour your pipeline actually requires.

  4. 4

    Milestone: you can articulate your eval setup in five sentences

    Milestone

    If the eval can't be stated briefly, it's almost certainly testing the wrong thing. Use this as the gate before any model ships.

  5. 5

    The real cost of LLM API calls

    Empirica

    Cost is part of evaluation, not separate from it. A model that's 2% better but 8× more expensive isn't actually better at deployment scale.

  6. 6

    LMSYS Chatbot Arena (public leaderboard)

    LMSYS ↗

    Pairwise human preference ranking across major LLMs. Useful as a sanity check against vendor-supplied benchmarks — and free.

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